We understand that for most people providing personal information over the internet can be worrying, especially when the information includes your credit / debit card details. You can be reassured that we at Furniture Dream are fully commited to protecting your privacy and will only use the information we collect lawfully (in accordance with the Data Protection Act 1998).

What information do we collect from you?

When you visit, register or order products from Furniture Dream you maybe asked to provide certain information about yourself, this information will allow us to process your order and provide you with the level of service you would expect. The type of information we may collect about you includes:

• Your name
• Your address
• Your phone number
• Your email address
• Your credit / debit card details

We may also collect information about how you use our website and from the messages you post to the site along with the emails and letters you may send us.
To maintain our high levels of customer service we may also record and monitor incoming phone calls.

Our promise to you....

Our privacy policy is based on the following fundamental principles:

• Your email address will not be passed to other trusted traders (including other companies within our group) unless you agree.
• We will not email you in the future unless you have given us your consent.
• Sensitive information about you will never be collected withour your consent.
• We will never transfer your information outside the EEA (European Economic Area) without obtaining your permission in advance.
• Your personal information will be held securely in accordance with our internal security policy and the law.

Can I access the information you hold about me?

We are more than happy to provide you with details of the information that we may hold about you. To access this information please email privacy@furnituredream.co.uk. 

Should you find any inaccuracies we will delete the information or amend it promptly at your request.

How do we store information?

We store information about you using cookies (files which are sent by us to your computer or other device) which we can access when you visit our site in future. We do this to track the contents of your shopping basket through the store and for marketing purposes.
Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting cookies or disabling future cookies you will not be able to place an order using the website.

If you have any questions/comments about privacy you should contact us.